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About us Yarnundyed is a website operated by AC Wood Specialty Fibres Limited . All Yarn will be dispatched from the following address
AC Wood Specialty Fibres limited CCL House, Inmoor Road, Tong, Bradford, BD11 2PS England
Tel: +44 (0)113 815 1125 (sales) Tel: +44 (0)1274 471207 (Accounts)
Email : info@knitglobal.com
VAT No: GB303332022
Registered in England Number 1327140
Delivery
We always aim to dispatch straight away, if we have any problems in this regard we will email you and give the option to cancel and get your money back.
Please note that delivery to the UK can take 5 working days from dispatch, 10 working days for the EU and deliveries outside the EU up to 20 working days
Please note that although our prices are shipped we cannot be responsible for local taxes and duties
VAT
20% VAT is included for all UK and European Union Countries
EURO
Please note that the Euro amounts mentioned in this website are for information purposes only and may differ from the amount suggested in our online ordering system fir UK and Europe All sales from our ordering system are based on UK Sterling values , we have no final control over the exchange values applied by any payment processor such as paypal
Duty and Import Tax
Whilst we includes free shipping we cannot be responsible for any duties or import tariffs due or applicable from a specific destination, if such local taxes are applied they are the responsibility of the buyer
Weights and Lengths
Please note that we try to reach as near to the stated weights and lengths as is possible and work to a commercial tolerance of +/- 5% based on conditioned weight of 18.25% moisture
It is not possible to guarantee every hank or cone to be exact and thus we try to work within the above tolerances. If you are unhappy with either a weight or a length issue on any of our yarns please contact us at info@knitglobal.com
NB:- Please note that all knitting terms such as DK, Aran, 4ply. Lace etc are not absolute technical specifications and thus are not fixed criteria. Also please note that whilst we produce these yarns to given terms using the established technical yarn counts for these, different fibres will give rise to different results in knitting terms. We therefore also can specify the industrial yarn count and length as alternate guide on request Please also note that we do not tag individual hanks
Disputes
AC Wood take great care to ensure that all aspects of any sale and products are met with the highest standards. If you are unhappy with any aspect of our products and services please do not hesitate to contact us by email or in writing to the above address. This does not affect your statutory rights.
Return Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
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